Request in progress
An order enquiry
Next step
Route the request to the right owner and keep updates in the same conversation.
Target dateThis week
TM
Practice team
Assigned owner
An illustrative example of organising work in TaskDesk.
For retail and commerce teams
Bring customer requests and team tasks into one workflow.
TaskDesk helps commerce teams coordinate customer questions, orders and operational tasks, keeping ownership and updates visible.
Try TaskDeskOrganise requests alongside your sales and order-management tools.
Straightforward setupClients and team in one workflow
Waiting
Commerce teams
From customer question to clear follow-up.
Bring together work passed between the shop floor, support and operations.
01
Customer questions and requests
Record each request and assign follow-up to the right person.
02
Orders and availability
Coordinate checks, updates and communication related to an order.
03
Returns and after-sales support
Keep the reported issue, internal tasks and customer reply together.
Work examples
Keep the team aligned during busy periods.
Examples of coordination for commerce teams.
Orders01
An order enquiry
Route the request to the right owner and keep updates in the same conversation.
Availability02
Checking product availability
Coordinate stock checks and a customer reply without losing context.
After-sales03
A return request
Keep the owner, status and next customer update visible.
The workflow
A simple path for every request.
The team can see what has been picked up, what is waiting on a check and who needs to contact the customer.
TaskDesk organises team requests and tasks. It does not process payments, manage inventory or orders, or replace commerce-management software.
- 01A customer sends a question or request.
- 02The team assigns checks and operational tasks.
- 03Status and updates stay connected through the reply.
Shared context
Every request has a clear owner and follow-up.
The team can see what has been picked up, what is waiting on a check and who needs to contact the customer.
TaskDesk pricing
A plan for your team.
Choose seats for the people handling requests and support. Try TaskDesk with your everyday work.
Starter
For small firms and sole practitioners getting started.
€35/month
+ VAT
5 users included
+ Additional collaborators at €6/month (max 4)
Start trialTeam
For growing firms that need structure and speed.
€60/month
+ VAT
10 users included
+ Additional collaborators at €6/month (max 9)
Start trialBusiness
For established firms with multiple consultants and locations.
€100/month
+ VAT
20 users included
Start trialEnterprise
For large organisations that need to scale without limits.
Custom
Contact usEverything included in every plan
Same features across all plans. Only the user count changes.
- Unlimited requests and storage
- Detailed dashboard and reports
- Assignments and workgroups
- Multi-location and advanced roles
- Customizable in-app and email notifications
- Email support
See TaskDesk for other teams
Keep every customer request moving.
Start with a real question and make the follow-up work visible.